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Frequently Asked Questions
Order
Original Allure works in collaboration with a network of sellers like wholesalers & collectors from all around the world. We collect and source both locally & on our travels. We only purchase and sell AUTHENTIC designer/luxury items both new and pre-loved.
We come across new and unique items everyday. If you do not see something in our collection, feel free to message our Instagram & let us know what you are interested in, any details & your budget and we will start hunting for your special item right away. Don’t forget to turn post & story notifications on!
You can contact us through our Contact us page! We will be happy to assist you.
AUTHENTICITY
Yes, all items are 100% authentic. We take authentication extremely seriously and is our priority within the company. Each item goes through rigorous authentication checks to ensure it is genuine.
We do not offer third party authentications as a service unless you wish to sell the items to us.
SHIPPING & RETURNS
Original Allure buys and sells world-wide. For more information on shipping please view our shipping policy. Duties and Import fees are additional and paid on delivery by the customer.
It depends on where you are. Orders are processed & shipped in 1-2 business days. Orders will take 2-4 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
SELL TO US
Visit the Sell to us page and follow the steps provided. Alternatively, send us all the information on the item you wish to sell via Instagram and we will get back to you with a quote.
Our returns policy is quite strict and item dependent. Pease view our Refund policy for more details. If you are unsure on anything and would like further assistance use the Contact us page.